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| | #1 (permalink) |
| Just getting started Join Date: Jun 2007
Posts: 7
| Myself, I'm rather uninteresting, but my work, that is another story. So I present Plan-B for OpenOffice.org technical support for non technical users What is it? Software documentation with screencasts and a smart search engine. Why do I need it? Because almost everybody complains about software documentation 1) I don't find an answer to my questions and 2) the documentation seems to be written in a foreign language. What's that Plan-B of yours? I take user's complains at face value, it indicates Plan-A for software documentation has failed. So I use the things that work, like life training and one on one demonstration of features. An economical way to do this is short screen videos (screencasts). Everything bundled as a web service brings also more search power to bare to translate the query in the "user's language" into the answer in the "documentation's language." To summarize, Plan-B for OpenOffice.org is documentation, technical support and tutorials rolled in a professional service that works. Let me know what you think. K<o> P.S.: Hello everybody! |
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| | #2 (permalink) |
| Stirrer Of Shit | Why don't you go pimp your web site somewhere appropriate? |
| Eric "For whoever habitually suppresses the truth in the interests of tact will produce a deformity from the womb of his thought." -Sir Basil H. Liddel-Hart http://self-composed.com | |
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