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Old 08-02-2007   #24 (permalink)
Rasczak
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Default Re: How to: Moderating in our community

Quote:
Originally Posted by mmccarthy View Post
I think the issue here is that mods should only post in threads if its appropriate to do so. Otherwise the issue should be dealt with by PM. I would not like to see threads hijacked by mods trying to mediate a problem between members or with a particular member.

While I agree transparency is important I don't want to see the equivalent of public floggings. Apart from anything else, publicly calling someone to task puts them on the defensive and makes mediation more not less difficult.

Using Pm's to point out the problems with someones behaviour in a thead can often resolve the issue as the member does not feel they need to defend their position in a public way.

Moderators are part of a team and should never feel that they are alone in dealing with any situation. Another mod or admin can be asked for assistance or advice at any time.
Yeah, there's no doubt a moderator shouldn't open up discussion about her actions. The issue I'm tossing around is whether a user should be allowed to discuss moderator actions. For example, suppose a user has her post deleted because it breaks the rules, and receives a PM with a warning or whatever.

Should that user be allowed to start a thread and talk about how the moderator deleted her post, sent her a PM, etc? I guess for this forum maybe its ok, but it should never hijack a thread. If the user starts the thread, THEN the moderator can come in, paste the section of the forum rules that was violated, and explain the action. If they choose to.

Or maybe the rule should be simply no discussing moderator actions. I'm on the fence on this one.
Eric
"For whoever habitually suppresses the truth in the interests of tact will produce a deformity from the womb of his thought." -Sir Basil H. Liddel-Hart
"How do you tell a Communist? Well, it's someone who reads Marx and Lenin. And how do you tell an anti-Communist? It's someone who understands Marx and Lenin."—Ronald Reagan

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